Refund policy

RETURNS & REFUND POLICY

Because each item is handmade and packed with love, all sales are final. I do not accept returns or exchanges — but I want you to be 100% happy with your order!

✨ If there’s an issue with your order:

Please contact me within 7 days of receiving your item if:

  • Your order was damaged during shipping

  • You received the wrong item

  • Something is missing from your order

💌 Email me at mitchumalicreates@gmail.com or message me on IG @mitchumalicreates with your order number and clear photos, and I’ll do my best to make it right!

📝 Notes:

  • Colors may vary slightly due to monitor settings

  • All products are for personal use only — no resale or redistribution allowed

  • MitchUmaliCreates is not responsible for packages lost or delayed due to courier issues